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©2019 by Seed Retreats Co.

Terms & Conditions   |   Privacy Policy

TERMS & CONDITIONS

Please make sure that you read this section as these are the conditions that you agree to when you book.

1. Contract

No contract shall exist between the client or persons on whose behalf the booking form is made and Seed Retreats Co. until a booking form has been received with a deposit of 25% minimum or full payment as applicable and our confirmation invoice has been issued.  All clients are subject to these conditions whether they have sent in our booking form or not. We reserve the right to refuse to accept bookings in our absolute discretion, without stating the reason for doing so.

2. Payments

The balance of monies due from the customer must reach the Seed Retreats Co. office 8 weeks before departure. All financial transactions, tour administration, information distribution, and ticketing will be done through the retreat leader.  Once confirmation is dispatched, your contract is made with Seed Retreats Co. and the deposit is non-refundable.  Deposits may be claimable on your insurance, subject to terms.  If we do not receive payment within the agreed time frame, Seed Retreats Co. reserve the right to cancel your space.

3. Pricing

Should our costs increase due to currency fluctuation Seed Retreats Co. reserves the right to surcharge on the following items: government action, currency.

4. Alterations to your holiday by the company

It is unlikely that we will have to make any changes to your holiday, but occasionally changes may be made, which we reserve the right to do at any time. Changes can include venue alteration, teacher, chef, your room booking which may affect price and activities (this is not an exhaustive list). If we do have to amend your holiday it will be due to circumstances outside of our control and we will advise you at the earliest possible date. If you decide to cancel your booking after this point the cancellation fees in section 6. Cancellation of Holiday will apply.

5. Amendment Fees

Seed Retreats Co. reserves the right to charge £25 per alteration, should you wish to change your original booking subject to the following conditions. Amendments include: changing number of guests (reduction or addition), retreat location, retreat date change and guest details (this is not an exhaustive list and there may be other amendments which incur a £25 administration fee).  Requests for amendments must be made at least 6 weeks before the start date of the retreat.

6. Cancellation of Holiday

Seed Retreats Co. reserves the right in any circumstance to cancel your holiday or retreat.  However, in no case will we cancel your holiday less than 8 weeks before the scheduled departure except for reasons of ‘force majeure’ which include war, political unrest, strikes, acts of God, epidemics, natural and technical disaster, closure of ports and aircraft or unless the clients default in the payment of the balance of the holiday or retreat price.  In circumstances where we are unable to provide the holiday or retreat you have booked we will return to you all monies paid, or offer you an alternative holiday or retreat of similar standards and if the cancellation occurs within 12 weeks of departure, compensation on a similar scale to that shown in the Cancellation section.

Cancellation: Any booking cancellation must be made in writing to Seed Retreats Co. without any due delay.  In this event the following cancellation charges will apply: More than 60 days before the first day of your retreat – deposit only; more than 35 days – 60% of total; more than 21 days – 80% of total; 21 days or less – 100% of total.  If cancellation of a party member results in under occupancy of a room, apartment or chalet, those remaining must pay the appropriate empty bed charge.

7. Health Requirements

Currently there are no health or vaccination requirements for Britons visiting our destinations. We recommend that each client obtains travel insurance prior to their holiday, but also to visit the FCO Website for specific requirements to each country.

 

8. General

Seed Retreats Co. retreats and holidays start and finish where stated on your invoice. We are not responsible for your travel to or from this point or for any expenses, including travel accommodation, subsistence and loss of earnings, caused by delayed return to your departure point, howsoever caused.  Seed Retreats Co. will endeavour at all times to maintain their carrier’s schedule, but there may be delays due to circumstances beyond the control of the carrier or Seed Retreats Co.  Examples of such delays can be caused by bad weather conditions, strikes or road traffic conditions.  Seed Retreats Co. will not be liable for any loss or damage arising from delays whatever the cause. All clients are bound by the conditions of carriage of all airline, coach companies and other suppliers of transport, accommodation and services which go to make up the holiday.

These conditions are subject to international agreements between countries and copies may be made available upon request. No representative is authorised to make or promise refunds and no such promise will be accepted by Seed Retreats Co. All clients undertake not to damage their accommodation, and to abide by local regulations (especially in relation to noise).  Clients are liable for the cost of any damage to and Seed Retreats Co. shall be entitled to recover costs from the clients if necessary before homeward transfer.  The group leader shall be liable in the first instance for any claims against the party.  Seed Retreats Co. has the right to terminate a holiday or retreat if a client is harming the reputation of Seed Retreats Co. or causes offence to other clients, owners of Seed Retreats Co. or to representatives of Seed Retreats Co., Seed Retreats Co. will have no further contractual obligations to the client. If you are prevented from travelling because in the opinion of any person in authority you appear to be unfit to travel or likely to offend other passengers, our responsibility for your holiday ceases and no refund or compensation will be paid.

 

9. Liability

Seed Retreats Co. accepts responsibility for ensuring the holiday or retreat you book with us is as described on the website and the services and excursions offered by Seed Retreats Co. reach a reasonable standard.  If any part of the package is not provided as promised, we will pay you the appropriate compensation if it has affected your enjoyment of the holiday or retreat.  Seed Retreats Co. is not liable for services that incur an extra cost on the holiday such as surf school or any other activities pursued by yourself.

Seed Retreats Co. accepts responsibility for the acts or omissions of our employees; agents and suppliers save where they lead to death, injury, or illness.

10. Lost & Stolen Property

Seed Retreats Co. will not be held responsible for any theft or loss of personal possessions from our premises or vehicles.  Whilst Seed Retreats Co. will endeavour to ensure the security of guests’ personal possessions, Seed Retreats Co. cannot guarantee it.  It is up to the group leader to ensure that each member of the party is responsible for the safety of all their own personal possessions, documents and equipment. No responsibility or liability is or will be accepted in respect of such items. All clients should ensure their health and possessions are covered by personal travel insurance.

11. Complaints

If you wish to make a complaint or claim whilst staying with Seed Retreats Co. you must report it to the relevant supplier of the problem in question and to our resort representatives, thereby giving them the opportunity to remedy the problem. We cannot accept any liability whatsoever if we are not informed immediately, of any problem during your stay.  Complaints not resolved completely in resort should be made in writing within 28 days of the end of the holiday. We will not accept liability for claims received after this period.  Once we have received your complaint by email after the matter has tried to be resolved on retreat by communicating with the retreats staff, we will commence our complaints procedure.

12. Website

All of the information on the website attempts to be accurate and correct at all times. Due to the nature of the work Seed Retreats Co. does, the website content is subject to change.

Special offers and discounts: Seed Retreats Co. has a number of promotional special offers and discounts on at any one time, however, you are only entitled to one at any time and Seed Retreats Co. will offer you the best discount or special offer available to you.  August Offer - £100 off original price for Ground & Restore  Retreat 04-07 October2019.  Offer expires 31st August 2019.

 

13. Vouchers

Vouchers are only redeemable against Seed Retreats Co. retreats or holidays.  Seed Retreats Co. list a number of other holidays or retreats by alternative providers, however the vouchers are not valid for these.  The vouchers once bought are non – refundable.

14. Booking Process

Seed Retreats Co. asks for a minimum of 25% deposit paid via bank transfer - details given upon completion of booking form. Seed Retreats Co. cannot confirm booking until the minimum amount of 25% has been paid.  Seed Retreats Co. will follow up with the booking form and invoice for the final amount to be paid within 8 weeks of departure.

15. Privacy Policy

Please see our privacy policy here

16. Competition Winners

Competition prizes are not exchangeable or refundable and should be redeemed only by the named competition winner.

If you require further information or clarity on any of the above, please contact seedretreatsco@gmail.com for further advice.